---
title: "Clear Rules of International Trade: Done Becomes Partner of EBA Customs Index 2025"
description: "Done has supported the EBA Customs Index 2025 study, which revealed a drop in the customs integral score to 3.24 points and an increase in administrative barriers for business."
date: 2026-10-08T08:16:00.000Z
lang: en
url: https://xab.info/en/posts/done-partner-eba-customs-index-2025
tags: [customs, eba, international-trade, import, ukraine]
publisher: "XAB.info"
---

# Clear Rules of International Trade: Done Becomes Partner of EBA Customs Index 2025

![EBA Customs Index 2025 and Done partnership](https://xab.info/media/2026/10/08/done-partner-tamozhennogo-indeksa-2025-eba/done-partner-tamozhennogo-indeksa-2025-eba-1.webp)

## 🎯 Key Points

- Done became the official partner of the EBA Customs Index 2025 study.
- The integral assessment of customs for 2025 dropped to 3.24 out of 5 points.
- 47% of companies faced unjustified delays, and 54% experienced customs value adjustment issues.

Done has officially announced its partnership with the authoritative Customs Index 2025 study, traditionally conducted by the European Business Association (EBA). This project plays a key role in assessing the real experience of Ukrainian companies interacting with state customs authorities, while clearly identifying the main barriers and challenges for the stable development of international trade in current economic realities.

### Indicator Dynamics and Decline in the Integral Score

According to the study results, the integral assessment of customs operations for 2025 stood at 3.24 points out of a possible 5, demonstrating a moderate decline compared to 3.40 points in 2024. It is important to note that all three core components of the index also showed negative dynamics. The index itself is formed based on direct opinions of survey participants, where 3 points serves as a strictly neutral boundary.

### Main Barriers: Delays and Value Adjustments

The survey, which involved 50 specialized customs experts from EBA member companies between April 16 and May 5, 2026, revealed serious operational business difficulties. Specifically, 47% of respondents faced unexplained delays without clearly defined reasons, compared to 34% a year earlier. Furthermore, 54% of surveyed companies reported problems with customs value adjustments, and 40% encountered forced product reclassification.

### Contradictory Data

Despite the general trend toward worsening key performance indicators and growing administrative barriers, the EBA analytical report also records positive shifts in certain operational segments. For instance, statistics point to a noticeable decrease in the frequency of additional controls and physical cargo inspections at the border. Nevertheless, the overall business need to minimize the human factor and implement transparent digital services through the Single Window system remains extremely high.

### The Importance of Transparency for Financial Planning

For modern importers and supply chain management companies like Done, absolute predictability of customs procedures is critically important for accurate financial planning. Uniform and clear rules of the game help businesses effectively manage working capital, logistics, and fulfillment of contractual obligations to end buyers amid large-scale changes, including preparations for implementing the norms of the new Customs Code of Ukraine.

## 🔍 Fact-Check Verification

- [Четкие правила международной торговли: Done стала партнером "Таможенного индекса 2025" от EBA](https://www.rbc.ua/ukr/news/chitki-pravila-mizhnarodnoyi-torgivli-done-1791382978.html) - Все статистические данные, включая интегральную оценку (3,24 балла), проценты задержек (47%) и корректировки стоимости (54%), полностью подтверждены первоисточником.

## ❓ FAQ

### Q: Who became the partner of the Customs Index 2025?
**A:** Done acted as the partner for the European Business Association study.

### Q: What is the integral customs score based on 2025 results?
**A:** The integral score was 3.24 points out of 5 possible, down from 3.40 points in 2024.