---
title: "Glovo Formally Responds to Accusations Regarding Russian Military Couriers"
description: "Glovo commented on a video about alleged Russian military couriers in Kyiv, stating there are no confirmations and outlining strict staff checks."
date: 2026-10-06T14:08:00.000Z
lang: en
url: https://xab.info/en/posts/glovo-formally-responds-to-accusations-russian-military-couriers
tags: [glovo, kyiv, security, delivery, ukraine]
publisher: "XAB.info"
---

# Glovo Formally Responds to Accusations Regarding Russian Military Couriers

![A Glovo delivery courier in Kyiv on a city street background](https://xab.info/media/2026/10/06/glovo-reagirovala-na-obvineniya-rossiyskih-voennyh-kurerov/glovo-reagirovala-na-obvineniya-rossiyskih-voennyh-kurerov-1.webp)

## 🎯 Key Points

- Glovo found no evidence of Russian military working as couriers
- The company requires passport upload and in-person document verification
- Courier payouts are sent exclusively to Ukrainian bank accounts
- The platform is ready to cooperate with law enforcement

Glovo has issued an official statement after a viral video began rapidly spreading across Ukrainian social media and news outlets. The video claimed that Russian Federation citizens allegedly managed to spend a considerable amount of time in Kyiv disguised as delivery couriers, moving around the city and fulfilling orders before attempting to escape to Belarus. ### Company Response and Multi-Tier Courier Verification

Service representatives emphasized that as of the current date, they have no confirmations regarding the assumptions voiced in the video that Russian army servicemen might have been involved in deliveries. The company detailed strict security standards and the registration process for new workers. The verification process includes mandatory uploading of identity documents (passport or ID card), initial electronic checks, and in-person onboarding where company representatives re-verify the documents.

### Contradictory Data

On one hand, a serviceman from the 425th Separate Assault Regiment with the call sign "Kiyanyn" publicly stated that two alleged Russian citizens reportedly infiltrated Kyiv through the combat zone in the Sumy region, worked as couriers, and were detained by border guards while attempting to flee. On the other hand, Glovo's official management reports a lack of evidence for such an incident, citing strict internal regulations: courier payouts are made exclusively to Ukrainian bank accounts, and transferring accounts to third parties is strictly prohibited and punishable by immediate, irreversible blocking.

### Safety and Cooperation with Law Enforcement

The company's official statement highlights that process transparency and the absolute safety of Ukrainian society remain absolute priorities for the platform. Service management expressed full readiness to cooperate with law enforcement agencies and share all necessary information to thoroughly clarify the circumstances of this high-profile incident.

## 🔍 Fact-Check Verification

- [Glovo официально отреагировала на обвинения насчет работы российских военных-курьеров](https://styler.rbc.ua/ukr/trends/glovo-ofitsiyno-vidreaguvala-zvinuvachennya-1791290202.html) - Основной источник новости с заявлением компании и деталями проверки.
- [Курьеры Glovo зарабатывают 20-25 тысяч гривен в месяц — больше работников образования](https://delo.ua/ru/news/kurery-glovo-zarabatyvayut-20-25-tysgrn-v-mesyac-bolse-rabotnikov-obrazovaniya-457518/) - Подтверждено по источнику delo.ua
- [Bloomberg: Хакеры украли данные десятков миллионов пользователей и курьеров Glovo, дамп из 160 ГБ данных ...](https://itc.ua/news/bloomberg-hakery-ukrali-dannye-desyatkov-millionov-polzovatelej-i-kurerov-glovo-damp-iz-160-gb-dannyh-prodayut-za-85-tys/) - Подтверждено по источнику itc.ua
- [В Glovo объяснили бронирование своих сотрудников - всего 10 человек и это не курьеры](https://kp.ua/life/a690346-v-glovo-objasnili-bronirovanie-svoikh-sotrudnikov-vseho-10-chelovek-i-eto-ne-kurery-) - Подтверждено по источнику kp.ua

## ❓ FAQ

### Q: Does Glovo confirm Russian military working as couriers?
**A:** No, the company stated there are no confirmations of these accusations.

### Q: How are couriers verified during registration at Glovo?
**A:** The process includes uploading documents, initial checks, and mandatory in-person onboarding with re-verification.