--- title: "Defense Ministry updates \"Rezerv+\": app now available to all, but service is experiencing glitches due to a surge in users" description: "Ukraine's Ministry of Defense has updated the \"Rezerv+\" app for iOS and Android. Due to mass installations, the service is unstable: some users are experiencing authorization problems. The ministry asks users to wait and try again later." date: 2026-09-01T06:46:01.000Z lang: en url: https://xab.info/en/posts/rezerv-plus-update-glitches-defense-ministry tags: [rezerv-plus-app, ukraine-military, mobilization, ios-android, ministry-of-defense] publisher: "XAB.info" --- # Defense Ministry updates "Rezerv+": app now available to all, but service is experiencing glitches due to a surge in users ![A user opens the updated Reserve+ app from Ukraine's Ministry of Defense on a smartphone to check their status in the Oberyg registry](https://xab.info/media/2026/09/01/rezerv-plus-obnovlenie-sboi-minoborony/rezerv-plus-obnovlenie-sboi-minoborony-1.webp) ## 🎯 Key Points - The Defense Ministry updated "Rezerv+"; the new version is available in the App Store and Google Play for iOS and Android. - Due to mass simultaneous installations, the service is unstable: authorization and certain features are experiencing glitches. - If the update freezes or you cannot log in, the ministry advises waiting and trying again later. - Against the backdrop of the update, features have been expanded: since August 18, teachers can arrange a deferment remotely. - Border guards confirmed that "Rezerv+" is not required from women at the border. The Ministry of Defense of Ukraine announced an update to the state "Rezerv+" app, which is now available to all users on both the iOS and Android platforms. According to RBC-Ukraine, citing the ministry, some users received a notification in the morning urging them to install the new version, which has already appeared in the App Store and Google Play. The update affects a wide range of citizens, as the service is a key tool for interaction with the mobilization system and the registration of those liable for military service. ### What changed in the app The new version of "Rezerv+" is being distributed simultaneously through both official app stores, making it available to both Apple smartphone owners and Android device users. The Ministry of Defense emphasizes that the update is recommended but, in practice, mandatory for the service to work correctly: users who do not install the new version may find some features unavailable. As seen in the published screenshots, the app screen displays the "Information from the Oberyeg registry" section and the status of residence data, confirming the service's integration with state registries. ### Why the service is unstable The main issue the ministry warns about is the high load on the infrastructure. Because a large number of people are installing the update at the same time, the service may be unstable. In particular, some users are experiencing authorization failures and problems using certain app features. According to the Ministry of Defense, the peak load is linked precisely to the mass migration to the new version, not to scheduled maintenance or a service shutdown. ### What users should do If the update "freezes" or you cannot log in to your account, the Ministry of Defense advises against taking any emergency action; instead, wait a little and try again later. The ministry assured that the situation should stabilize in the near future as the bulk of users finish installing the new version. The recommendation is to be patient and retry authorization once the load on the servers decreases. ### Context: deferment for teachers and border checks The app update comes against the backdrop of expanded "Rezerv+" features for certain categories of citizens. On August 18, it was reported that the Ministry of Defense began testing a new service for teachers: schoolteachers and other school staff can now arrange a deferment from mobilization remotely, without certificates or queues at the CNAP. Previously, this option was already available to researchers at higher education institutions and scientific bodies, making the extension to teachers a logical continuation of the digitization of procedures. ### Rumors about checks of women at the border Separately, the ministry and border guards are responding to rumors circulating in society. On August 21, the State Border Service commented on reports of "Rezerv+" checks on women at the border. The ministry's representative, Andrii Demchenko, stated that border guards do not require this app from women, since the legislation imposes no travel restrictions on them. Thus, the app update and the associated glitches do not change the legal status of women's travel. ## πŸ” Fact-Check Verification - [Defense Ministry: some Ukrainians need to update "Rezerv+", the app may "lag"](https://www.rbc.ua/ukr/news/minoboroni-chastini-ukrayintsiv-potribno-1788244988.html) - ΠŸΠ΅Ρ€Π²ΠΈΡ‡Π½Ρ‹ΠΉ источник: ΠΎΠ±Π½ΠΎΠ²Π»Π΅Π½ΠΈΠ΅ для iOS/Android, сбои ΠΈΠ·-Π·Π° массовых установок, рСкомСндация ΠΏΠΎΠ΄ΠΎΠΆΠ΄Π°Ρ‚ΡŒ. - ["Rezerv+" is not working: what is the cause of the glitch and what should Ukrainians do](https://glavred.info/ukraine/rezerv-ne-rabotaet-v-chem-prichina-sboya-i-chto-delat-ukraincam-10793054.html) - Π‘ΠΎΠ²ΠΏΠ°Π΄Π°Π΅Ρ‚ Π² ΠΏΡ€ΠΈΡ‡ΠΈΠ½Π΅ Π½Π΅ΡΡ‚Π°Π±ΠΈΠ»ΡŒΠ½ΠΎΠΉ Ρ€Π°Π±ΠΎΡ‚Ρ‹ ΠΈ рСкомСндациях ΠΏΠΎΠ»ΡŒΠ·ΠΎΠ²Π°Ρ‚Π΅Π»ΡΠΌ. - ["Rezerv+" to be suspended for four days: why the app will not work and what to do (photo)](https://focus.ua/voennye-novosti/761385-rezerv-ogranichit-rabotu-18-22-iyulya-v-minoborony-sovetuyut-imet-pri-sebe-vypisku-foto) - ΠžΠΏΠΈΡΡ‹Π²Π°Π΅Ρ‚ ΠΏΠ»Π°Π½ΠΎΠ²Ρ‹ΠΉ простой 18–22 июля β€” ΠΎΡ‚Π΄Π΅Π»ΡŒΠ½ΠΎΠ΅ событиС, Π½Π΅ ΠΏΡ€ΠΎΡ‚ΠΈΠ²ΠΎΡ€Π΅Ρ‡ΠΈΡ‚ Ρ‚Π΅ΠΊΡƒΡ‰Π΅ΠΌΡƒ обновлСнию; использовано ΠΊΠ°ΠΊ контСкст. - [Defense Ministry clarified information on Rezerv+](https://korrespondent.net/ukraine/4895233-mynoborony-utochnylo-ynformatsyui-po-rezerv) - ΠŸΠΎΠ΄Ρ‚Π²Π΅Ρ€ΠΆΠ΄Π°Π΅Ρ‚ уточнСния вСдомства ΠΏΠΎ Ρ€Π°Π±ΠΎΡ‚Π΅ прилоТСния. ## ❓ FAQ ### Q: Why is "Rezerv+" unstable after the update? **A:** According to the Ministry of Defense, the cause is the large number of people installing the new version at the same time, which puts a high load on the service and causes authorization and feature glitches for some users. ### Q: What should I do if the update freezes or I cannot log in to my account? **A:** The ministry advises waiting a little and trying again later; the situation should stabilize in the near future. ### Q: Who can access the new version of the app? **A:** The new version of "Rezerv+" is available to all users on iOS and Android and has already been published in the App Store and Google Play.