---
title: "Runet Down for 29 Minutes: How a Rostelecom Outage Paralyzed Ozon, Wildberries, and Banks"
description: "🚨 Runet Down for 29 Minutes: Rostelecom Admits Fault for Outage Affecting Ozon, Wildberries, Banks, and RZD. Users complained about service unavailability, while experts point to systemic infrastructure issues. What happens next? 🌐🔌 #Rostelecom #Outage #Runet #Internet #Technology"
date: 2026-08-09T12:49:10.000Z
lang: en
url: https://xab.info/en/posts/runet-down-for-29-minutes-how-a-rostelecom-outage-paralyzed-ozon-wildberries-and-banks
tags: [rostelekom, internet-outage, runet, ozon, wildberries, banking, cybersecurity, infrastructure]
publisher: "XAB.info"
---

# Runet Down for 29 Minutes: How a Rostelecom Outage Paralyzed Ozon, Wildberries, and Banks

![Rostelecom logo on office glass wall during major outage that paralyzed the Runet](https://xab.info/media/2026/08/09/runet-vstal-na-29-minut-kak-sboy-v-rostelekom-paralizoval-ozon-wildberries-i-banki/runet-vstal-na-29-minut-kak-sboy-v-rostelekom-paralizoval-ozon-wildberries-i-banki-1.webp)

## 🎯 Key Points

- Rostelecom admitted fault for a 29-minute outage affecting dozens of Runet services.
- Users complained about the unavailability of Ozon, Wildberries, banks, and RZD.
- There are contradictions in data regarding the duration of the outage and its start time.
- The incident highlighted the vulnerability of Russia's internet infrastructure.
- The company promises to implement new security and redundancy measures.

On August 6, 2026, one of the most significant outages in recent years occurred in Russia's digital infrastructure. Users across the country were unable to access key resources: from marketplaces to banking apps. At the center of the incident was Rostelecom — Russia's largest telecommunications operator, whose technical error led to a cascading shutdown of dozens of services.

### Scale of the Outage: From Ozon to Russian Railways

Problems began on the afternoon of August 6. Users massively complained about the unavailability of popular platforms: Ozon, Avito, Wildberries, Yandex, T-Bank, Russian Railways (RZD) services, and others. According to monitoring systems, the highest number of reports came specifically regarding Ozon and Rostelecom's infrastructure. Many users reported that websites simply failed to load, while apps displayed connection errors.

The outage affected not only online stores but also critical services: online banking, ticket booking, government services, and messengers. This caused panic among users, especially those who relied on real-time online transactions.

### Rostelecom Admits Fault: 29 Minutes of Downtime

Rostelecom officially acknowledged its responsibility for the incident. In a press release, the operator stated that the glitches lasted exactly 29 minutes. According to company representatives, traffic was promptly rerouted to backup equipment, and by the evening of August 6, all services were operating normally.

"We conducted an emergency analysis of the causes of the outage and have already implemented additional measures to prevent similar situations in the future," Rostelecom stated. However, details of the technical error have not yet been disclosed.

### Contradictory Data

Although Rostelecom claims the outage lasted 29 minutes, users and independent monitoring services have recorded longer periods of unavailability. Some sources report that certain services were inaccessible for up to 45 minutes, particularly in regions with less developed infrastructure. Furthermore, there is evidence that some users encountered problems as early as the morning of August 6, contradicting the official version of a daytime start to the outage.

Experts note that discrepancies in data may be due to differences in monitoring methods and delays in status updates across various services. Nevertheless, this raises questions about the accuracy of official reports and the need for more transparent communication from operators.

### Runet's Dependence on a Single Infrastructure

The incident on August 6 once again demonstrated how vulnerable Russia's internet infrastructure is when dependent on a single key provider. Rostelecom controls a significant portion of traffic in the country, and its failure automatically paralyzes numerous services, even if they are technically independent.

Experts are calling for the diversification of data transmission channels and the creation of backup systems capable of operating autonomously. Otherwise, similar outages may occur with greater frequency, especially given the increasing load on the network.

### What's Next? Lessons and Consequences

Following the incident, Rostelecom promised to conduct an internal investigation and present a detailed report on the causes of the outage. The company also announced the implementation of new security and redundancy protocols. However, users remain skeptical: previous outages of messengers and banking sites via foreign browsers have already raised questions about infrastructure reliability.

The question of how prepared Russia is for large-scale cyber threats and technical failures remains open. The incident of August 6, 2026, served as another reminder of the need to modernize digital infrastructure and increase its resilience.

## 🔍 Fact-Check Verification

- [Rostelecom Identified as Culprit of Runet Outage](https://3dnews.ru/1146425/vinovnikom-sboya-v-runete-okazalsya-rostelekom) - Подтверждает вину «Ростелекома» и масштаб сбоя.
- [Rostelecom Explains Runet Outage](https://www.rbc.ru/technology_and_media/06/08/2026/6a748aa19a79476234a18cff) - Подтверждает длительность сбоя в 29 минут и перевод трафика на резервное оборудование.
- [Rostelecom Explains 29-Minute Internet Outage](https://www.om1.ru/news/society/429617-rostelekom_objasnil_29-minutnyjj_sbojj_v_rabote_interneta/) - Подтверждает официальные данные о длительности сбоя.
- [Major Outage in Runet — Russians Cannot Access Dozens of Websites](https://3dnews.ru/1146385/v-rabote-runeta-proizoshyol-masshtabniy-sboy-rossiyane-ne-mogut-popast-na-desyatki-saytov) - Подтверждает вину «Ростелекома» и масштаб сбоя.

## ❓ FAQ

### Q: What caused the Runet outage on August 6, 2026?
**A:** The cause of the outage was a technical error in Rostelecom's infrastructure, which led to traffic redistribution and temporary unavailability of numerous services.

### Q: How long did the outage last?
**A:** Officially, Rostelecom states there was 29 minutes of downtime, however, users and monitoring services have recorded longer periods of unavailability.

### Q: Which services were affected by the outage?
**A:** Ozon, Wildberries, Yandex, T-Bank, RZD, Avito, and other popular platforms were affected.

### Q: What is Rostelecom doing after the incident?
**A:** The company is conducting an internal investigation and implementing new security and redundancy measures to prevent similar outages in the future.