---
title: "Ukraine's Ministry of Health: Which Medical Services Are Now Available Without Paper Documents or Queues"
description: "Ukraine's Ministry of Health has listed medical services available entirely in digital form: choosing a doctor, e-prescription, electronic sick leave, and the eMalyatko service. Paper documents and queues have been eliminated from these processes."
date: 2026-08-31T04:26:02.000Z
lang: en
url: https://xab.info/en/posts/ukraine-ministry-of-health-medical-services-without-paper-documents
tags: [ukraine, healthcare, digitalization, e-prescription, e-health, ministry-of-health]
publisher: "XAB.info"
---

# Ukraine's Ministry of Health: Which Medical Services Are Now Available Without Paper Documents or Queues

![Digital thermometer in a healthcare worker's hand with a sick child in the background: digitalized medical services in Ukraine without queues](https://xab.info/media/2026/08/31/minzdrav-ukrainy-meditsinskie-uslugi-bez-bumazhnyh-dokumentov/minzdrav-ukrainy-meditsinskie-uslugi-bez-bumazhnyh-dokumentov-1.webp)

## 🎯 Key Points

- Through the Patient Cabinet, you can choose a family doctor and submit a declaration online
- A remote e-prescription is issued only when remote monitoring is permissible and at the doctor's discretion
- The QR code in the e-prescription leads to the National Price Catalog with up to three cost-effective options for buying medications
- The electronic sick leave is generated in the EHIS and automatically transmitted to the Pension Fund without paper certificates
- The eMalyatko service works through automatic data exchange between state systems

Ukraine's Ministry of Health has presented an updated list of medical services that patients can now receive entirely in digital form — without paper certificates, stamps, or queues. This was announced by the Minister of Health, Viktor Lyashko, who emphasized that digitalization has already become a familiar part of everyday life for Ukrainians. In his words, the key goal of the reform is to eliminate data duplication, unnecessary visits by citizens, and bureaucratic barriers from medical processes — all of which previously consumed time for both patients and healthcare workers.

### Patient Cabinet: Choosing a Doctor and Filing a Declaration Online

The central element of the digital ecosystem remains the "Patient Cabinet" — a single portal through which a citizen can choose a family doctor and submit an online declaration that links them to a specific healthcare worker. There, the patient can also view their current declaration at any time and, if necessary, update their personal data. This eliminates the need to visit a polyclinic in person to register or change the assigned doctor.

### Remote e-Prescription and Checking Drug Prices

Another in-demand feature is the remote issuance of an electronic prescription (e-prescription). However, as Lyashko clarified, online issuance is only possible when the patient's condition allows it and the attending physician makes the corresponding decision. The e-prescription memo includes a QR code that leads to the National Price Catalog. Through it, the patient can find up to three most cost-effective options for purchasing the prescribed medications at their own expense, allowing them to compare prices across different pharmacy chains and save money.

### Electronic Sick Leave and the eMalyatko Service

The medical certificate of temporary incapacity for work is now created by the doctor directly within the electronic healthcare system (EHIS). After that, the information is automatically transmitted to the Pension Fund of Ukraine to generate an electronic sick leave certificate (e-sick leave), provided the patient is an insured person. Paper certificates, stamps, and signatures are no longer required to process this document. The same logic applies to the eMalyatko service: based on the medical certificate of birth, the doctor enters the data into the EHIS, the parents receive the medical certificate of birth number (MCB), after which the necessary information is automatically transmitted between state information systems without any involvement from citizens.

### Contradictory Data

No significant contradictions were found in the provided sources between the Ministry of Health's statements and the data from RBC-Ukraine. The only caveat concerns the conditions for remote issuance of the e-prescription: the minister emphasizes that it is possible not in all clinical cases, but exclusively when remote monitoring is permissible and at the doctor's discretion. This is not a contradiction but a clarification of the service's scope of application, which is important for informing patients correctly.

### Context and Prospects

The list of services presented is part of a broader healthcare digitalization program that Ukraine is implementing against the backdrop of ongoing challenges related to ensuring access to medical care. According to the Ministry of Health's assessment, the shift to a paperless format reduces the administrative burden on medical institutions and increases the transparency of processes. For patients, this means that a number of routine procedures — from registering with a doctor to processing sick leave — now take only minutes and do not require physical presence at a polyclinic.

## 🔍 Fact-Check Verification

- [The Ministry of Health explained which medical services can be obtained without paper and queues](https://www.rbc.ua/ukr/lifestyle/moz-rozpovilo-ki-medichni-poslugi-mozhna-1788149562.html) - РБК-Украина передаёт заявление министра здравоохранения Виктора Ляшко о цифровых медицинских сервисах: Кабинет пациента, е-рецепт, электронный больничный через ЕСОЗ, сервис єМалятко. Данные согласованы с публично известными функциями украинских цифровых медицинских систем.

## ❓ FAQ

### Q: Can I choose a family doctor without visiting a polyclinic?
**A:** Yes. Through the Patient Cabinet on the digital portal, you can choose a family doctor and submit an online declaration, as well as view your current declaration and update your personal data at any time.

### Q: In what cases can a doctor issue an e-prescription remotely?
**A:** Remote issuance of an e-prescription is only possible when the patient's condition allows it and the attending physician makes the corresponding decision. In all other cases, the prescription is issued during an in-person visit.

### Q: How can I check the prices of prescribed medications?
**A:** The e-prescription memo includes a QR code leading to the National Price Catalog. There, the patient can find up to three most cost-effective options for purchasing the drugs at their own expense.

### Q: Are paper certificates needed to process electronic sick leave?
**A:** No. The doctor creates the medical certificate of temporary incapacity for work in the electronic healthcare system (EHIS), after which the information is automatically transmitted to the Pension Fund to generate the e-sick leave. Stamps, signatures, and paper certificates are not required.

### Q: How does the eMalyatko service work in digital form?
**A:** Based on the medical certificate of birth, the doctor enters the data into the EHIS. The parents receive the medical certificate of birth number (MCB), after which the information is automatically transmitted between state information systems without any additional visits by citizens.