Regular interaction with artificial intelligence may quietly reshape how people perceive themselves and interact with those around them. RBC-Ukraine reports this, citing a scientific study published in the journal AI & Society. The authors describe a phenomenon they call “robotoid humanness”: in the pursuit of the “best” answer from a chatbot, users begin to subconsciously adjust their own language and style to match the algorithm’s logic.
The Reverse Effect: Humans Copy the Machine
The paradox identified by the researchers is that developers’ efforts to make chatbots more human-like — training them to imitate gestures, emotions, and conversational speech — produce a mirror effect. If a real interlocutor reacts unpredictably, AI delivers predictable, algorithmically structured responses. Trying to “communicate” effectively with the bot, a person begins to simplify phrasing, structure their requests, and drop unnecessary emotional nuances. Over time, the authors assess, this adaptation may spill beyond the chat and influence how a person expresses thoughts in person.
Where This Is Dangerous: Service, Retail, and Medicine
The scientists warn that excessive use of AI in customer service, retail, and healthcare narrows the range of purely human expressions. The brain, they say, subconsciously mirrors algorithm-reinforced communication models and gradually gets used to the “machine” pace and structure of dialogue. This raises the question of whether we are losing part of the spontaneity and emotional depth that distinguish live communication from interaction with a model.
Theoretical Basis and a Call to Business
It is important that the study itself is theoretical in nature and is based on an analysis of preliminary human interactions with the works, so the authors explicitly point to the need for further experiments to confirm the described phenomenon. At the same time, they call on business to implement AI ethically, so that the benefits of technology do not destroy human uniqueness. A broader body of research on the risks of AI chatbots — from manipulative behavior to problems with the accuracy of information delivery — provides context for this call, emphasizing: the closer a person’s contact with an algorithm, the more important conscious control over the consequences of that contact becomes.
