The Ukrainian online insurance service hotline.finance has officially been recognized as the winner of the prestigious Consumer Choice 2026 Award, presented by the All-Ukrainian Industry and Analytical Center. This award is given to companies that consistently demonstrate impeccable standards of quality, transparency, and reliability in their service provision. Receiving this honorary status confirms the platform's leading position in the domestic financial and insurance technology market.
Scale and Development of the Digital Platform
The hotline.finance service is a modern ecosystem that allows users to compare offers from leading insurance companies in Ukraine in real-time and purchase both mandatory and voluntary types of policies. The range of available products includes mandatory motor third-party liability insurance (MTPL), Green Card international certificates, travel insurance for going abroad, mini CASCO, accident insurance, gun owners' liability insurance, and other relevant offers.
In addition, the company is actively developing its own mobile application, which significantly simplifies customer interaction with the service. Using the app, users can not only purchase policies but also securely store them in electronic form on their smartphone screens for quick presentation when needed. Following the results of 2025, the digital platform demonstrated impressive popularity figures: the service's website was visited 7.2 million times, and the official mobile application was downloaded by 330,000 new users. Thanks to the convenient price and condition comparison functionality, customers were able to save a total of 127 million hryvnias.
Social Responsibility and Innovative Products
In addition to its core commercial activities, the hotline.finance team pays special attention to supporting Ukraine's defense capabilities amidst ongoing challenges. Thus, at the end of 2025, the company, together with active platform users, channeled 4.8 million hryvnias to directly support the Security and Defense Forces of Ukraine. Company representatives emphasize the importance of a comprehensive approach to business, which includes not only technological development but also an active civic stance.
A New Level of Insurance Service
"We continue to develop digital insurance services in Ukraine and maintain high standards of service. It is important for us to improve the product, make insurance more convenient, and provide customers with more choices," the hotline.finance press service notes. Confirmation of these words was the recent launch of a unique product for the Ukrainian insurance market — the updated MTPL catalog. In the new catalog, all insurance company offers are clearly divided into three distinct levels: Basic, Standard, and MAX. This gradation allows customers to easily navigate the additional services and opportunities they receive along with their purchased policy.
