A major technical glitch occurred in WhatsApp, one of the world's most popular messaging apps. In the last few hours, dozens of users worldwide have faced unexpected account bans. The service automatically moved profiles to a "verification" stage, depriving owners of their usual communication channel.
Millions Affected
News of the outage began spreading on social media. Users on platforms X (formerly Twitter) and Threads mass-complained about being unable to log into their accounts. For many, this became a serious hindrance not only in personal communication but also in work processes dependent on the messenger.
Given that WhatsApp is owned by Meta and boasts over 3 billion monthly active users, even localized glitches in the security system can have global consequences, affecting thousands of people simultaneously.
Meta's Official Stance
A company representative commented on the situation, explaining that the algorithms' actions were intended to protect against abuse. The statement notes that the system regularly blocks accounts to prevent fraud and violations of service rules. However, this time the automation worked with errors.
"We constantly block accounts to fight those who try to abuse our service and ensure user safety. Sometimes we make mistakes, and in such cases, we try to act as quickly as possible so that people can restore communication sooner," Meta stated.
Restoring Access
Currently, the problem is being resolved. The company has taken measures to unblock affected accounts, and access to the service is gradually returning to users. Specialists expect the situation to stabilize soon, and developers will take additional measures to prevent similar mass false triggers of security systems in the future.
