Russian marketplace Ozon removed the physical and legal addresses of 56 of its warehouses and sorting centers located within Russia from its public "Knowledge Base" directory. According to the outlet "Vot Tak," cited by RBC-Ukraine, this happened no later than the beginning of August 2026 — at least 20 days before the Armed Forces of Ukraine delivered the first strikes on the company's logistics infrastructure. Meanwhile, the cards for four foreign warehouses — in Astana, Almaty, Minsk, and Yerevan — retained full detail: addresses, map coordinates, and driving directions remained freely available.
What exactly disappeared from the public section
In the "Knowledge Base" section, where Ozon traditionally published for sellers the key information about logistics centers — names, operating hours, legal details, and contact data — the cards for Russian facilities lost their physical and legal addresses, links to coordinates in Yandex Maps, and driving directions. The warehouse names and their legal details, however, were retained. In response to a user inquiry, the company's support service explained that the information in the reference section is "being updated," and that the exact address and driving route are now provided to sellers individually through their personal account when filing a supply request, or upon direct contact with technical support.
Timeline: from open data to closed data
The exact date of the address removal could not be established, however, traces in the dedicated chat "Ozon FBO: supply assistance" made it possible to reconstruct the time window. On July 21, 2026, one of the chat participants published the address of an Ozon facility at Vnukovo, explicitly stating that they had taken it from the "Knowledge Base." This means that at least until the end of July, the addresses of Russian logistics centers were in open access. Already on August 3, the same user reported that the addresses of warehouses and sorting centers had disappeared from the directory, although the names and legal details remained in place. Thus, the removal window spans the period from late July to early August 2026.
Strikes on logistics: Wildberries and then Ozon
The context in which the addresses were hidden became clear at the end of August. On Saturday, August 22, 2026, the Ukrainian Ministry of Defense officially confirmed a strike on an Ozon logistics hub. This came after Ukrainian forces had earlier hit the largest warehouses of another major marketplace — Wildberries. The following day, August 23, drones attacked Ozon's infrastructure for the second day in a row: a warehouse in Orenburg came under fire, and as a result of the ensuing fire the company was forced to evacuate its workers and temporarily suspend supplies. The totality of these events underscores that the logistics nodes of major e-commerce platforms have become targets of deliberate strikes, and the prior removal of addresses from the public directory appears as a preemptive measure to reduce the visibility of the infrastructure.
Contradictory data
The exact date of the address removal from the "Knowledge Base" remains unestablished. On the one hand, a chat user on July 21 was still freely publishing the address of the Vnukovo warehouse, taken from the directory. On the other hand, on August 3 the same participant noted that the addresses were already absent. Thus, the actual removal took place in the interval between July 22 and August 3, 2026. RBC-Ukraine and "Vot Tak" use the phrasing "at least 20 days before the first strikes," which, given the date of the first confirmed strike of August 22, pushes the moment of concealment no later than August 2. However, neither party — neither Ozon nor the Ukrainian side — published the exact date of the change in the directory, and the company's support service limited itself to a general statement about "updating the information." An additional inconsistency is that the foreign warehouses (Astana, Almaty, Minsk, Yerevan) were not subjected to similar "protection," which makes the version of a systematic policy of hiding addresses less unambiguous and leaves open the question of whether the decision was targeted and tied specifically to the Russian jurisdiction.
Company reaction and consequences for sellers
Ozon has not issued a public statement explaining the reasons for the change in the structure of the "Knowledge Base." The only official response recorded in the sources was the support service's message that the data is "being updated" and is now provided individually. For the thousands of sellers working under the FBO (fulfillment by Ozon) model, this means an additional administrative barrier: instead of a public page with an address and driving directions, it is now necessary to file a request or contact technical support to obtain the coordinates of a specific warehouse. Against the backdrop of ongoing attacks on the marketplace's logistics network, the change may be viewed as an element of operational security; however, its timing coincidence with the escalation of strikes on e-commerce company infrastructure makes this interpretation a subject of public debate.
