In Ukraine, massive delays in the operation of Ukrzaliznytsia trains have been recorded for the second consecutive day. According to the "What's up with the trains" service on the company's website, the greatest delay at the time of recording was the traction on the Sumy — Kyiv-Pasazhyrskyi route, which is running more than 15 hours behind schedule. The estimated arrival time is approximate and may be adjusted depending on the situation along the route.

Causes: hostilities and air defense operations

Ukrzaliznytsia cites the impact of hostilities as the cause of the delays. Due to regular air alerts, railway workers are forced to adjust the train schedule to ensure passenger safety. Schedule problems began the day before as well: on the morning of August 27, dozens of the company's trains were already running late. In turn, the National Security and Defense Council (NSDC) explained that the attacks on Kyiv continue in waves precisely in order to constantly exhaust the air defense and the population.

Free waiting lounges and the compensation procedure

Due to the massive delays, the company has changed the operating mode of the stations: all paid waiting lounges have been made free of charge for passengers until the morning of August 29. To receive compensation, it is necessary to file an application on the Ukrzaliznytsia website in the ticket refund section, specifying the ticket details and account information, and then confirm the request through Diia. Signature.

Contradictory data

Various media outlets record different maximum delay values at the time of publication. RBC-Ukraine and "Korrespondent" point to a delay of more than 15 hours, TSN.ua reports on flights delayed by more than 10 hours, and 24tv.ua — on delays of up to more than 17 hours. The discrepancy is explained by the dynamics of the situation: the "What's up with the trains" service is updated in real time, and the maximum delay of a specific traction changes as the train moves and the schedule is newly adjusted. Nevertheless, the fact of massive delays for the second consecutive day is confirmed by all sources.

What this means for passengers

For passengers, the key practical conclusions are two: first, the estimated arrival time may change, so it is advisable to track the flight status in the "What's up with the trains" service; second, the waiting lounges at the stations are temporarily free of charge, and the right to compensation is exercised through an application on the company's website with confirmation via Diia. Signature.