Monobank clients have encountered information regarding a potential 0.5% commission fee for transfers to other Ukrainian banks operating within the Mastercard payment system. The topic has caused a significant resonance in the financial community, necessitating an urgent explanation from the neobank's leadership.
Bank's Position and Co-founder's Statement
Monobank co-founder Oleg Gorokhovsky officially commented on the circulating reports. According to him, as of October 5, 2026, no final decision has been made regarding the implementation of the fee. Despite the fact that the updated tariffs mentioned October 18, Gorokhovsky emphasized that automatic commission deductions will not begin on that date. Therefore, the current transfer policy remains in effect until further notice.
Contradictory Data
The situation is complicated by the discrepancy between the official tariff editions and management comments. On one hand, published documents contain specific details regarding the commission rate and the start date. On the other hand, a public rebuttal from the leadership indicates that the bank continues to analyze the feasibility of such a measure, maintaining the possibility of abandoning it entirely.
Context of Current Fees and Market Situation
To date, monobank already applies fees to transactions involving non-banking payment services. For instance, transfers to accounts of systems like NovaPay are subject to a 0.9% fee. Furthermore, the bank continues to expand the application's functionality for expense control, demonstrating a commitment to automating user financial reporting.
Important Information for Users
In the dynamic financial market of Ukraine, clients are advised to monitor official updates within the monobank app. The bank also reminds users that card top-ups remain free via the monobox and City24 terminal networks, as well as Ukrposhta cash desks, while third-party services like EasyPay may carry a commission of up to 5%, making the choice of top-up method strategically important for saving funds.
