Glovo has issued an official statement after a viral video began rapidly spreading across Ukrainian social media and news outlets. The video claimed that Russian Federation citizens allegedly managed to spend a considerable amount of time in Kyiv disguised as delivery couriers, moving around the city and fulfilling orders before attempting to escape to Belarus.
Company Response and Multi-Tier Courier Verification
Service representatives emphasized that as of the current date, they have no confirmations regarding the assumptions voiced in the video that Russian army servicemen might have been involved in deliveries. The company detailed strict security standards and the registration process for new workers. The verification process includes mandatory uploading of identity documents (passport or ID card), initial electronic checks, and in-person onboarding where company representatives re-verify the documents.
Contradictory Data
On one hand, a serviceman from the 425th Separate Assault Regiment with the call sign "Kiyanyn" publicly stated that two alleged Russian citizens reportedly infiltrated Kyiv through the combat zone in the Sumy region, worked as couriers, and were detained by border guards while attempting to flee. On the other hand, Glovo's official management reports a lack of evidence for such an incident, citing strict internal regulations: courier payouts are made exclusively to Ukrainian bank accounts, and transferring accounts to third parties is strictly prohibited and punishable by immediate, irreversible blocking.
Safety and Cooperation with Law Enforcement
The company's official statement highlights that process transparency and the absolute safety of Ukrainian society remain absolute priorities for the platform. Service management expressed full readiness to cooperate with law enforcement agencies and share all necessary information to thoroughly clarify the circumstances of this high-profile incident.
