The press service of the state enterprise “Ukrposhta” commented on the impact of Russian shelling on postal logistics in Ukraine. In response to a request from RBC-Ukraine, the company confirmed that enemy attacks may temporarily affect certain parcel delivery routes, but have not led to a systemic increase in delivery times. According to Ukrposhta, 96% of shipments were delivered on time in August 2026, indicating that the overall network remains resilient even amid ongoing hostilities.

Rapid logistics restructuring after attacks

Ukrposhta emphasized that after each shelling incident the company rapidly restructures its logistics: it changes routes, redistributes flows, and deploys reserve capacity. The key operating principle of the enterprise, as stated in the press release, is: “a strike on one facility should not halt delivery across the entire region.” This means that even if a specific sorting center or pickup point is damaged, the postal service switches to alternative nodes to minimize delays for end recipients.

Delivery times under the “Priority” tariff

The company disclosed the current delivery time parameters for its main “Priority” tariff. Between cities and regional centers, parcels are delivered on average within 1–2 days, while to the most remote settlements and villages — approximately up to three days. At the same time, on many routes shipments arrive the day after dispatch. According to Ukrposhta, these metrics are maintained even amid periodic shelling, although after individual attacks local deviations related to the security situation are possible.

Context: destroyed parcels and the compensation issue

Alongside the overall network resilience statistics, open sources also record individual incidents involving direct losses. In particular, it was previously reported that more than 900 Ukrposhta parcels were destroyed as a result of Russian shelling, which raised the question of the compensation procedure for customers. The enterprise generally confirms that after local attacks temporary deviations in delivery times are possible, but it does everything necessary to keep them minimal. Specific mechanisms for compensating damage in individual incidents are not detailed in the press service materials provided.

Tariff policy and special offers

Against the backdrop of ongoing hostilities, Ukrposhta is also introducing special tariff offers. In particular, the company previously launched a special tariff for military personnel, providing delivery for a symbolic fee. In addition, the enterprise's management stated that it does not plan to raise basic delivery tariffs. Thus, the logistics network is trying to balance the tasks of ensuring personnel safety and maintaining the affordability of postal services for citizens in wartime conditions.

Contradictory data

The provided sources show a certain divergence in emphasis. On the one hand, Ukrposhta's press service, in its response to RBC-Ukraine, underscores the absence of a systemic increase in delivery times and the 96% share of on-time deliveries in August 2026. On the other hand, data on the destruction of more than 900 parcels in a single shelling incident (according to Obozrevatel) indicates that local losses can be significant and affect specific groups of customers. These two theses do not exclude each other — a high overall metric does not negate the facts of targeted losses; however, in the company's public statements the emphasis is placed on the resilience of the system as a whole, rather than on individual incidents.